e-commerce (electronic commerce) solutions bring the open standards and universal access of the Internet to the core business processes of buying and selling goods and services. More than a transaction or exchange of payment, e-commerce also helps you generate demand for services or products. It improves your fulfillment, order management, payment and ongoing support functions. e-commerce can cut expenses by reducing transaction costs and streamlining business processes. An e-commerce solution can help you explore new markets while increasing your access to the market with the utilization of the world-wide web.

e-commerce includes:
Electronic presentation of goods and services
Online order taking and bill presentation
Automated customer account inquiries
Online payment and transaction handling
Automated supply chain management (SCM) solutions